Powerful OAM&P 

Audium OAM&P (operations, administration, management, and provisioning) provides the support that experienced voice professionals need to keep voice services running in a mission-critical environment.

• Graceful start-up, shut down, suspend, and upgrade capabilities allow voice applications to run non-stop
• Real-time application and call statistics and event/failure notification
• Real-time status information
• Extensive logging capabilities for billing and application statistics or full audit history
• Centralized logging option consolidates logging for all Audium systems at a single source in real-time
• Flexible administration rights allow administrative delegation that fits established administrative hierarchies in enterprises and allows customers to run and maintain their own applications on an Audium-powered IVR service bureau

Documenter

The Studio 5 Documenter is a powerful tool for exporting application data of all types. Use it to create application specifications, prompt lists for studio recording, simplify QA workflows, or provide business-level overviews of applications.

By automating processes to capture and summarize application data, Documenter encourages best practices in documentation creation, simplifying information sharing across teams and business units. With Documenter, it’s easy to create data summaries customized to the needs of every team member.

Team Project Tools

Audium includes the full suite of tools necessary to accommodate and manage teams of all sizes working on many applications simultaneously, including:

• Embedded business and technical requirements
• Check in/Check out project components
• Integration with source code control systems
• User-customizable workspace to match project views to job function